Cancellation Policy

Cancellations received in writing: 

• 20 working days prior to the start date receive a full refund

• 11-19 working days prior to the start date receive a 50% refund.

• If the cancellation is received within 10 working days of the start date, no refund can be given.

Delegate Substitutions

Substitution of delegates can be made at any time, without penalty. 

Transfer Requests

Transfer requests made between 15 and 11 working days prior to the start of course will be honoured at Computerworld's discretion, subject to confirmation of a specified alternative date. Any such transfers will incur an administrative charge of 20% of the programme fee.

Transfer requests within the 10 day notice period cannot be accepted, and the full course charge will be incurred. 

Course Content

Once the objectives of a course have been agreed with a client, Computerworld accepts no liability if the course does not match the requirements of the delegates attending.

It is the responsibility of the client to ensure that all delegates are aware of the course objectives, and meet any pre requisites set.

Although we try to be flexible, Computerworld reserves the right to cancel or reschedule a course at short notice, should there be insufficient demand, or events beyond our control making this unavoidable.