Course outline

Effective organisational change programmes rely upon successful implementation. This programme will help to increase awareness, provide the skills to gain buy-in to change programmes and generate a more productive environment in a changing organisation.

Performance-based Objectives
• Understand the reason for change
• Understand the impact of change on organisations and people
• Minimise the stress that change can create and limit the damage to the business
• Maintain better communication through a difficult process
• Learning about change and how to change
• Demonstrate the benefits of confronting, implementing and assessing change
• How to take responsibility for and ownership of change
• How to manage and lead the change process

PROGRAMME FOCUS
Introduction and Objectives

What is Change and what does it mean to the business?
• The reasons why change happens
• Looking at factors that bring change

The Change process and the stages involved
• How change affects organisations and people
• People’s attitude to change

Change Management Styles and Roles
• The Change agent’s role
• Management styles

Change and the Team
• Attitudes and behaviours
• The key elements of communicating change and overcoming resistance
• Minimising barriers
• Turning change into opportunity



Change Management core competencies
• Techniques for analysing the current situation
• Techniques for building a shared vision of the future
• Rules for creativity and methods for achieving consensus
• Introduction to planning techniques
• Maintaining momentum
• Problem solving


Review of Programme