Our Systems and Solutions business is made up of two key areas: -

Download the ComputerWorld Systems Brochure (2Mb)

Computerworld Systems has been operating for over 21 years, providing successful IT Solutions to maximise your organisation’s potential.

2009 was another very successful year, providing record turnover with continued focus on customer service. We anticipate further growth throughout 2010 and 2011.

According to a recent survey of our clients, this is why they choose Computerworld:

• committed to build long-term customer relationships
• outstanding Team Account Management and Technical Support
• experience in the industry
• First class pre-sales consultancy for bespoke projects
• highly experienced staff
• ISO 9001 certified
• national and international partnerships
• overall best value for money

What makes us unique?

We are not tied to vendors, which means we are open to search the market for best product/solution/vendor for each specific requirement

Client Retention

We have clients who have been dealing with for nearly 20 years, taking us with them when they move from business to business

Next Day Delivery

Access to all the Tier 1 Distributors' stock means 99.9% of the time we can supply any type of product the next day

Reliable Service

Accounts are managed by a team, not a single Account Manager

Expert Advice

We don't just quote prices at you; we research, advise and offer you options. Researching and sourcing correct parts and components for equipment can save you hours

Technical Resources

We offer a full technical Solutions service for a complete infrastructure package

Training

We also happen to be the largest independent training provider in the South West and Wales!

Quality Service

Our ISO9001 accreditation guarantees you exceptional service levels

Key Vendor Relationships

We have long established, accredited business partnerships with all the leading global vendors including HP, Dell, IBM, Microsoft, Cisco and VM Ware to name but a few.

These provide us with an insight into product roadmaps, advance information on new technology, release dates and support lines.

My preferred supplier for ten years. The key points why Computerworld continue to be this are; they are big enough to provide what we require, but not too big (and bureaucratic) to become inefficient…. They understand our infrastructure and our requirements… we are a major customer to them and as such get an excellent service, even under pressure ….and they keep in regular contact, but not in a pressurised sales-fashion …

Lois Price
IT Contracts and Projects Officer
Endsleigh Insurance Services Limited

Computerworld have always gone the extra mile to meet urgent and often unreasonable timescales to deliver when it has mattered most.

Bob Parson
Technical Project Manager
AOL Broadband

With a wealth of experience in the industry our Solutions team are perfectly positioned to provide pre-sales consultancy as well as full installation and support services for any projects you are currently considering. Our technical consultants are fully trained within their respective expert areas and we are proud of the number of customers who are more than willing to act as case studies and reference sites as testimony to the professional service we provide.

Our key areas of expertise extend to: -

• Microsoft server-based applications ( Server 2008, SharePoint, Exchange etc )
• Virtualisation technology from VMWare and Microsoft
• Server and storage – design and deployment
• Host and application based storage replication and mirroring
• Disaster recovery strategy
• Connectivity ( MPLS, leased lines, SDSL and ADSL )
• Networking and routing ( Cisco, HP, Extreme and 3Com )

Things you probably didn’t know about the Computerworld Systems and Solutions team: -

• We have been trading over 20 years and several team members are still with us
• Our Helpdesk operatives include an MCSE and a VCP on a daily basis
• Our BSI audit quality statistics for 2007 achieved 100% of support desk calls responded to within their associated SLA and 100% of these calls were marked as “Excellent” or “Very Good” by the customer
• We have Bristol City, Spurs, Chelsea, Liverpool and Manchester United supporters amongst the team – our Welsh contingent include a Cardiff Blues and an Ospreys fanatic!
• We have cycled to Paris, sky-dived from thousands of feet and bungee jumped all in the name of our favourite charities.