- Range of support solutions for all business sizes and requirements ( from £95 per month )
- Microsoft Gold Partner, VMWare Enterprise Partner, HP Preferred Partner, Dell Equallogic
- Partner and DataCore Gold Partner, Cisco Reseller Partner
- Pro-active server monitoring and fault resolution ( cwCare Active Alert )
- Helpdesk staffed from 8am to 6pm with MCSE, VCP and DCIE qualified personnel
Computerworld acknowledges the importance of supporting businesses in respect of their IT systems. We have many years of experience in both the supply and installation of core infrastructure and more importantly in ensuring those investments continue to operate as delivered.
Our company ethos is “We are a customer service organisation that happens to be in the computer industry”. This dedication and our attention to detail when delivery customer service has ensured a solid foundation and seen the technical team grow in expertise, accreditation and employee numbers.
As you would expect from any serious technology partner we are fully accredited with all the industry qualifications required to ensure an unparalleled level of service.
Our cwCare contracts have been specifically tailored to suit every business and budget whether your organisation wants to totally outsource the headache of IT or you have an existing IT team that is looking to compliment your skillset or have a panic button in the event of employee absence or major issues.
cwCare Total – complete peace of mind
A fully outsourced and managed service contract whereby we take care of every aspect of your IT infrastructure within our framework agreement
cwCare Education – bespoke support for schools, higher education and universities
We understand the unique requirements of the academic world and have put together a support contract that balances the need for an efficient response whilst working within constrained budgets
cwCare Small Business Support – designed with the small business in mind
Cost effective support that has been specifically tailored to meet the needs and demands of a small business and backed up with a full SLA
cwCare Corporate – tailored to meet your individual demands
Response times from 1 hour to next business day and a 24/7/365 helpdesk if required our Corporate support packages will meet your demands whatever they may be.
