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These days every business is very dependant upon the performance of PC's and Servers to deliver information, but not everyone can afford the luxury of an in-house IT specialist to support them.
With cwCare in place ComputerWorld have developed a customisable solution to meet your needs.
Every business has different demands, yet the ability to support users when they need it and respond efficiently to minimise downtime in the work place as required is a key requirement for all.
Find out more from us on the cwCare Club and gain more flexibility for your business.
Not only do you receive qualified and professional support when you want it, but you also gain other benefits.
Some of the benefits the cwCare Club Members:
- Unlimited Telephone support
- Local call rate support
- Speaking directly to senior engineer
- Direct access to main manufacturers
- Access to a large resource of certified engineers at a heavily discounted price
- 24 hours support when required
- No call queuing
- On site support at a discounted rate
- Priority scheduling for all on site support
- Discount on all hardware and software
- Up to 50% discount on IT training
- Up to 50% discount on soft skills training
- Support covers the whole company IT infrastructure.
- Remote support access
- Travelling expenses waived (subject to contract)
- Call out charges waived
- Dedicated engineer to every customer
- Guaranteed backup engineer in case of emergencies
- 2 hours health check included every month (call for details)
- Project manager to every customer
- Account manager to every customer
- And many more…
Contact us for your free Health Check offered to all cwCare potential customers. cwcare@computerworld.co.uk
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