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Performance Management
For managers and HR Professionals who wish to develop their performance management skills, develop the full potential of their teams and enable their staff to exceed even their own personal expectations.
Interviewing and Selection
For anyone involved in the interviewing and selection process for new staff, this programme combines the implementation of a recruitment strategy and process and provides the opportunity to practise it, using a variety of methods including group discussion, self-diagnostic questionnaire, syndicate work and practical demonstrations.
Appraisal Techniques
Managers learn the techniques and confidence necessary to make sure that useful and appropriate appraisals are achieved. Participants will also be able to provide constructive, motivational feedback and set realistic and achievable targets.
Introduction to Human Resources
A comprehensive overview of a range of HR topics affecting organisations for anyone embarking on a career in HR, or anyone with HR responsibilities.
Dealing with Discipline and Grievance Procedures
Provides managers involved in dealing with employees’ disciplinary or grievance situations with a practical overview of relevant legislation and best practice.
Essential Employment Law
Gives an understanding to HR and personnel managers of the basics of employment law and how to apply it in the workplace.
Managing Difficult People and Conflict Resolution
This programme provides managers, leaders, supervisors or anyone who deals with difficult people in the work environment with a greater insight into why people are difficult, and how this can then be used as the basis for more effective management.
Introduction to Training Needs Analysis and Evaluation
For anyone who is required to analyse training needs or evaluate training. Participants learn a process for analysing training needs as well as a model for carrying out evaluation of training.