Retail - Kascade

IT infrastructure management

We work with a number of large UK retailers, including; Card Factory and Topps Tiles, each coming to us with their own unique set of challenges. Rather than using out-of-the-box solutions, we take time to understand your business and tailor our services to provide a bespoke IT solution specifically made for you.

Reliable IT Infrastructure

We know that downtime has a significant financial impact to your business, meaning that having a reliable IT infrastructure solution for data management in place, is of tantamount importance. That’s why we provide managed IT solutions to ensure the uptime of your system allowing you to synchronise your supply chain management, EPOS systems and eCommerce, for consistent data management.

Collaboration and Communication

Many of our clients have warehouses, central offices, as well as multiple store locations across the UK. With such a distributed environment, it is important to have good methods of communication and information sharing as well as the right management in place. We specialise in helping you get the most out of Microsoft 365 from Microsoft Teams and Viva Engage to enhance company-wide communication and information sharing to configuring Intune to meet your device management needs. .

The team at Kascade take a real interest in our business and understand the complexity behind it. They were happy to share some great ideas and technical solutions to improve our communication pathways. Their input has been really helpful in our development project.

Stuart Holcombe
Mon Motors
Kascade continue to consult and implement future proofed systems based on our technical requirements; they always help identify areas where value can be added to our IT estate in each project we deliver together.

Mark Smith
Milsted Langdon
Kascade completed our project with exceptional professionalism and expertise. It was seamlessly executed, ensuring minimal downtime and maintaining excellent communication.

Simon Whitaker
Nash & Co
The project was very well completed. We had to change the scheduled dates for completion, which were accommodated quickly. Implementation required a small change of plan, and this was carried out well within the project timeline. We ended up with a much better solution overall.

Colin Toogood
Wilson Tool
Space Engineering Services recently moved to a hybrid working model and our legacy phone system wasn’t up to the task. We approached Kascade who recommended moving to a Microsoft Teams Telephony solution. Microsoft Teams was the ideal solution for us due to its flexibility and low cost to implement and maintain.

Nick Townsend
Space Engineering
Kascade is our trusted partner for a reason. We have built a relationship with them over the years and know we are in safe hands. Their aftercare, ongoing support, and down-to-earth non-salesy approach are where they stand out for us.

Louise Hamer
IT Manager, Newydd Housing Association