CWcare Complete: The IT team for small to medium businesses

It’s common for SMEs to be without their own IT team, or to have limited in-house resource. But IT underpins so many of the functions of a modern business, that technical support is a necessity you just can’t be without.

As a business in this position you have two choices. The first is to build your own IT team – but with this comes the challenge of recruitment and management, and the costs and resources needed to support extra personnel. The second is to outsource the full responsibility of your IT to an external provider, who can act as the IT team you need, without the hassle. Through CWcare Complete we specialise in providing IT support to small and medium-sized businesses.

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Your technology in safe hands with managed IT support

Through CWcare Complete we aim to deliver the highest standards of support for your users and all the IT you use, whilst also working strategically with your business.  

CWcare Complete is your whole IT team wrapped up in one package

We are the CTO, helping to advise on the status of technology within your business, technical opportunities, security and more. We are your user support – experts on hand any time of day to answer calls and troubleshoot problems. We are your maintenance team, monitoring your technology to ensure it’s performing optimally for your business. And, we are your IT security experts – managing everything from audits to regular backups.

As part of CWcare Complete, all users will have access to our Adopt 365 training platform which features a range of resources to help them make the most out of the Microsoft 365 tools they use in their day-to-day roles.

CWcare complete managed IT solutions:

  • CTO Strategy Sessions
  • Training
  • User Support
  • Proactive Maintenance and Monitoring
  • Day-to-Day Administration
  • Security Audits
  • Backup Monitoring
  • Board Level Reporting

25 years’ IT experience at your fingertips

When you choose CWcare Complete you’ll receive a ready-made IT team, seamlessly embedded into your organisation. We have over 25 years’ experience providing IT support to businesses like yours and have the operation running like clockwork! Having worked with countless companies within a range of industry sectors, there’s very little our IT team haven’t come across before. In short, you can be sure that you’ll have the best team possible from the word ‘go’.

Our priority is making onboarding as easy and stress-free for you as possible. We always start by meeting with you to understand your organisation better – the technology you’re using, any challenges you face or the support you may currently have in place. At this stage, we’ll also complete a full IT audit and deliver any recommendations to your organisation to consider.

Want to know more about Fully Managed IT Support?

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